When LMG was awarded a services support contract by one of Britain’s biggest high street banks, to maintain the cabling infrastructure at two of its UK datacentres, transparency, innovation and value were three crucial areas where the bank was looking for improvement.
Over the last two years, LMG has rapidly delivered on all of these fronts to build the foundations of a strong and successful partnership with the customer based on trust and accountability.
Some of the benefits LMG has delivered over the last two years have included:
The bank’s client datacentre manager concludes: “During the last two years of working with the LMG delivery team, I have been continually impressed. LMG isn’t your normal service provider. Its unique ability to put everything in one place means there are no disparate, disconnected siloes, where installation and management is split via separate specialist contractors. Because LMG takes care of the network, devices and service management, it means there’s one point of contact, one point of billing, one point of reporting and crucially – one point of accountability. LMG’s commitment to a fully transparent relationship has helped us immensely.”
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